We have interviewed our clients and know that they choose us because we provide a fast and reliable service. Even if your translation is not urgent, planning decisions must be taken promptly, so we will communicate with you quickly and precisely.
Quotes within 30 minutes
On weekdays, we have several project managers on duty and they reply to enquiries as soon as possible. We aim to book the necessary resources and send you a quote within 30 minutes. Sometimes you will receive a response immediately.
Our experienced project managers will assign your project to the most appropriate translator, as they follow detailed ISO 17100 instructions. These are integrated into our project management system, so all tasks are performed exactly as prescribed.
Traceability and dedicated resources
Your order history, including the list of linguists, glossaries and translation memories, is stored in your profile. So, the next time you place an order we already know whom to assign your work to and this professional will have access to your reference documents and glossaries.
Translator qualification in line with ISO 17100
All our translators meet the qualification requirements of the ISO 17100 standard: they have a degree in translation, at least two years' documented experience and have successfully passed our tests.